SHOW - Scotland's Health On the Web SHOW - Scotlands Health On the Web

Archived News

2020 Workforce Vision 2014-2015

4th January 2014

In 2014-15 all NHS Boards will take action to begin to deliver the commitments in the 2020 Workforce Vision. Their actions will focus on the things that staff said need to change or be done better.

The Workforce Vision will be delivered through 5 priorities for action. The table shows the focus of the actions in 2014-15:


2014-15 focus

Healthy organisational culture

The focus this year is on embedding the shared values in everything we do.

Sustainable workforce

Strengthening workforce planning is identified as one of the early actions.

Capable workforce

The focus this year is on ensuring that development reviews/appraisals are meaningful, providing fair access to learning and development for support staff, and building capacity and capability to improve the quality of what we do.

Integrated workforce

The focus this year is on developing the right conditions for an integrated workforce.

Effective leadership and management

This year, the focus is on supporting and developing line managers, particularly their people skills.

Commenting on the actions John Connaghan, Director Health Workforce and Performance said: “Perhaps the most important priority, is around our culture and values. If we don’t get our values right we won’t have an effective NHS that delivers high quality care for patients. Across NHSScotland everyone is expected to use these values to inform the decisions they take, the way they treat patients and each other.”

Over the course of the year, we should begin to see changes in all of these areas.
Boards will support the workforce through local actions and work will be carried out by the Scottish Government and other organisations to support change.

A summary leaflet and the full Implementation Plan for 2014-15 is on the 2020 Workforce Vision Website ( or call the 2020 Workforce Vision team for more information (0131 244 2478


Driving Improvement in Healthcare - Our strategy 2014-2020

Draft for consultation

Healthcare Improvment Scotland Logo

6th December 2013

Healthcare Improvment Scotland has a vital role as the national healthcare improvement organisation for Scotland in supporting healthcare providers to deliver safer, more effective and more person-centred care. Healthcare Improvment Scotland are committed to collaborating with healthcare providers to make improvements for patients.

In 2014, Healthcare Improvement Scotland will be entering its fourth year. With their experiences to date they have been reviewing their future direction and how they contribute to the delivery of the 2020 vision for Scotland's health and social care services. This has resulted in the development of the draft strategy for 2014-2020.

A consultation template with some specific questions is now available for download and the and completed forms should be returned to by 7 February 2014.

All forms and further information can be found on the Healthcare Improvment Scotland website.

Have you got your European Health Insurance Card (EHIC)?

European Health Insurance Card logo

8th March 2013

If you’ve ever been on holiday in Europe, you may have had an E111 form to entitle you to free or reduced-cost health care, if you get ill or have an accident. The E111 form was replaced with a European Health Insurance Card (EHIC) in 2005.  You can apply :

  • by completing the online form (your card will be delivered in seven days),
  • by calling 03003301350.
  • by completing a form in the post office

Every family member needs their own card. You can apply for an EHIC for your spouse/partner and any children up to the age of 16 (or 19 if they are in full-time education) at the same time as applying for your own. Before you apply, you need to have the name, date of birth and NHS or national insurance (NI) number of everyone you are applying for.

The EHIC lasts for 3-5 years and allows UK nationals, resident in the UK, to receive free or reduced-cost emergency healthcare when visiting European Economic Area (EEA) countries, Iceland, Liechtenstein, Norway and Switzerland. The Department of Health website explains where the EHIC is valid. The treatment will be free or at a reduced cost, but private treatment is not usually covered.

If you do have to pay, it is a good idea to claim for a refund from the relevant authority in the country where you have been staying. Should  you need to make a claim once you return to the UK call the Overseas Healthcare Team (Newcastle), 0191 218 1999 (Mon-Fri, 8am-5pm).

If you're going to a European Economic Area (EEA) country or Switzerland, it's also important to make sure you have private health insurance. This is because the EHIC may not cover all the costs of your treatment, and never covers the cost of getting you home (repatriation) if you are seriously ill. 

For more information on the EHIC see the Department of Health's advice for travellers or call the EHIC Enquiries Line on 0845 605 0707

Basic Thoracic Ultrasound Skills for Chest Physicians

24th January 2013

Friday 8 March 2013, 8.30 am to 5.00 pm
University Hospital Ayr, Dalmellington Road, Ayr, KA6 6DX

Thoracic Ultrasound is an important and often requested clinical investigation in the work-up of patients with pleural diseases. In the majority of hospitals, these tests are performed in the radiology departments, where time and resource constraints often lead to delays, with resultant cost and safety implications. There is increasing recognition that Chest Physicians armed with basic thoracic ultrasound skills could offer a more efficient and safe service to their patients with pleural diseases.

This hands-on practical course offers the requisite initial training and preparation towards acquiring Basic (Level 1) Thoracic Ultrasound skills.

This course is the first course of its kind in the UK. Since 2005, when it was first set up, the course organiser, Dr Anur Guhan and his faculty have run 14 courses, training more than 300 delegates over 7 years.

The course has previously been nominated for the finals of the National Training Awards 2010, under the auspices of the Department of Business, Skills and Innovation. In 2012, Dr Anur Guhan and the course were awarded First Prize in the NHS Innovations Awards for innovation in Training and Education.

The course will continue to run from Ayr, Scotland, starting March 2013.

Download: Flyer

AVIATION MEDICINE – from intracellular to interplanetary

Royal College of Physicians Edinburgh

30th November 2012

Friday 1 March 2013 at the Royal College of Physicians of Edinburgh

Today, air travel is common-place; perhaps in the near future there will also be tourist trips into Space.  Both, however, pose challenges for doctors; from assessing the fitness for long haul flight of elderly and infirmed patients in the community or out-patients clinics to considering if “a trip of a life-time” is compatible with the continuation of that life time.

This symposium will introduce aerospace medicine and physiology to clinicians practicing as physicians, anaesthetists and GPs.  It will also provide a stimulus for those already working as aviation medical examiners or in aeromedical transportation.  It is aimed to address topics ranging from the intracellular aspects of hypoxia through fitness for flight of pilots and passengers to the medical and physiological challenges of spaceflight.  The speakers are well-recognised authorities in their areas and will seek to stimulate discussion on the topics presented.

Full conference details available from:

Contact:  Margaret Farquhar, Education, Training & Standards Department, Royal College of Physicians of Edinburgh, 9 Queen Street, Edinburgh, EH2 1JQ
Tel: 0131 247 3636

Acute Kidney Injury UK Consensus Conference: “Management of acute kidney injury: the role of fluids, e-alerts and biomarkers” Friday, 16 & Saturday, 17 November 2012 at Royal College of Physicians of Edinburgh

8th October 2012

  • What is the role of fluid therapy in AKI?
  • What is the role of E-Alerts in AKI?
  • What is the role of Biomarkers in AKI?

Knowledge of the adverse implications of acute kidney injury (AKI) has changed perceptions within the medical profession.  Small changes in serum creatinine used to be thought of as almost inconsequential; there is now recognition of the increased patient risk associated with such changes. Despite this there is still evidence that patients at risk of AKI and those who have evidence of it are not managed optimally. Evidence has emerged of changes in clinical practice that can improve patient outcomes and specific aspects of this care including, fluid resuscitation and replacement, biomarkers and e-alerts.
This conference should appeal to all involved in the care of patients with AKI, including acute physicians, nephrologists, radiologists, general practitioners, intensivists, clinical biochemists, pharmacists, acute care nurses and renal nurses.

Do come along and take up the opportunity of hearing the latest evidence from the invited international experts about AKI management and participate in discussions on the future care of patients with AKI.  Additional education sessions on the patient journey and challenges in managing AKI will also be offered on the second day of the conference.

Full details on conference and registration:
Contact:       Margaret Farquhar, RCPE
Tel:               0131 247 3636

Cardiology Symposium, Thursday 15th November 2012, Royal College of Physicians Edinburgh

Royal College of Physicians Edinburgh

5th October 2012

Calling general physicians, cardiologists, GPs, nurses,techniciansand cardiology-related allied healthcare professionals – this event is for you! Topics covered include:  thromboembolism and the use of anti-thrombotics, with case-based discussions on atrial fibrillation; heart failure, including co-morbidities and the use of tele-medicine; ischaemic heart diseaseand workshops on ECGs that will save a life and models of care for angina patients post-NICE.

But hurry:  an ‘early bird’ discount applies if you register before 19 October! To see the full programme and book online visit:

Symposium: Renal medicine ‘in the real world’, Friday 12 October 2012, Royal College of Physicians Edinburgh

Royal College of Physicians Edinburgh

3rd September 2012

This event has been specifically designed for general physicians, doctors in training and medical students – and nephrologists, of course! The subject matter is deliberately focussed on the 'bread and butter' of renal medicine. Challenging common renal problems encountered in general hospital practice will be covered alongside the things that nephrologists (secretly) find very difficult. The meeting will address important ethical and resourcing issues too and we are delighted to have top-quality, authoritative speakers to run highly interactive sessions.

Please note: An early bird discount applies to all those registering before 15 September, so hurry! Click here to access the full programme and book online.

Institute of Healthcare Management Scotland’s Annual Conference

Institue of Healthcare Management

22nd August 2012

Bookings are flowing in for IHM Scotland’s Annual Conference, on 2nd and 3rd October in the Beardmore Hotel, which is becoming regarded as THE management event of the year in Scotland.

This year’s theme is “Improving Leadership – Improving Lives”. We will be focussing on integration and innovation and what these will mean for managers, for patients, for clinical leaders and for the wider leadership agenda necessary to deliver the benefits, all of which will be reflected in a range of plenary and workshop sessions.

Derek Feeley, Director General and Alisdair McIntosh, Head of Public Bodies and Public Service Reform at the Scottish Government will address the Conference, as will an external keynote speaker and two stroke patients, who will inspire delegates and address the leadership challenge.

Applications should be registered as soon as possible, and no later than Friday 21st September. For further information please contact Madeleine O'Brien by t: 0141 942 1167 or e:

The Scottish Parliament - Public Audit Committee

Scotland Parliment Logo

7th June 2012

The Scottish Parliament’s Public Audit Committee is investigating whether Cardiology services can be delivered more effectively, efficiently and economically. In particular it wants to understand why Scotland continues to see people in poorer areas less able to access to cardiology services - and why the disparity widens across the socio-economic spectrum and as well as when ethnicity is factored in.

The inquiry follows an Auditor General for Scotland report entitled Cardiology Services which reported that coronary heart disease is the second biggest killer in Scotland after cancer; and that Cardiology has the third highest spending of all medical specialities – up to £146 million in 2010/2011, representing a 50% increase in spending over the past eight years.

The Committee will explore these issues in oral evidence with witnesses from the charitable sector, NHS Boards and the Scottish Government at a Committee meeting to be held at 1.45 pm at Glasgow City Chambers on 22 June 2012. The City Chamber meeting will be open to the public with public gallery tickets available one week before the meeting. Further information can be found at the Committee’s webpage.

Improving Healthcare Together: our clinical engagement strategy

NHS Scotland Logo

15th May 2012

Healthcare Improvement Scotland has developed a strategy that outlines how our activities – from strategic planning to operational delivery – will be influenced by clinical communities, and how a progressive and sustainable approach to engaging clinicians will be firmly embedded in the workings of our organisation.

A copy of our clinical engagement strategy and a short promotional video can be accessed on our website.

NHS Scotland Chief Executive's Annual Report 2010/11

NHS Scotland Logo

8th November 2011

The NHSScotland Chief Executive’s Annual Report presents an assessment of the performance of NHSScotland in 2010/11.  It explains the financial and policy context of the achievements made and challenges faced by the NHS in Scotland.  In his report, Derek Feeley, Director General Health and Social Care and Chief Executive of NHSScotland reflects on the improved performance in a significant number of areas and progress towards our ambitions for safe, effective and person-centred healthcare through the implementation of the Healthcare Quality Strategy for Scotland

Calling All Healthcare Workers Looking for a New Challenge Overseas

VSO Logo

3rd November 2011

Healthcare workers across Britain are being challenged to take up their most demanding but rewarding career move yet as international development charity VSO launches its recruitment drive for 100 much needed skilled healthcare professionals to volunteer in some of the world’s poorest countries next year. 

VSO is the world’s leading independent international development charity that works through volunteers helping to tackle global poverty by sharing their professional skills and changing the lives of the world’s poorest and most vulnerable people. 

With cut backs and redundancies affecting the UK’s health sector workforce, VSO is urging professionals to seriously consider taking a career enhancing and possibly life-changing break for one to two years which will ultimately help save the lives of some of the poorest and most disadvantaged populations in developing countries.       

One child dies every three seconds from diseases like pneumonia, diarrhoea and malaria and over half a million women still die annually as a result of complications in pregnancy*.  In sub-Saharan Africa the odds of a woman dying from maternal related causes is 1 in 22, compared to 1 in 7,300 in the developed world*.  Many of these deaths could be avoided with access to the right medical care.  

The charity urgently needs to recruit 100 health managers, hospital doctors, midwives, nurses, obstetricians & gynaecologists and paediatricians who can start vital volunteering posts throughout 2012 in developing countries like Sierra Leone, Sri Lanka and Tanzania.  UK healthcare professionals will work with VSO’s partner organisations within national ministries of health and local communities. 

Volunteers will be involved in a wide range of work, depending on their experience and skills.  This could involve everything from training doctors and midwives to developing improved curricula in training schools, giving technical support to health service development at community and district health level to improving health management. 

Brian Rockliffe (OBE), director of VSO UK said: “We’re urging healthcare professionals who are looking for an exciting, rewarding and life-changing experience in 2012 to get in touch.  If volunteering and helping to save and change lives of the world’s poorest and most vulnerable people is something you’ve always wanted to do, then this could be your chance.  It’s also an excellent way to develop professionally and personally.     

“There’s increasing concern about how to overcome the global health challenges and ensure significantly improved health outcomes for the world’s poorest communities.  Poverty is one of the fundamental causes of ill health.  However, through VSO’s vital health work and your assistance we can develop stronger and more accessible health systems through our knowledge sharing so that the poorest and most vulnerable populations in the 44 countries where we work can realise their right to health care.”

Pam Wilson is a senior charge nurse from Dundee and volunteered with VSO in Malawi as a clinical instructor in a Malawian Government College of Nursing.  She said: “It was a fantastic, life changing experience for me.  It was very rewarding being able to share my nursing skills with so many student nurses. It was also comforting to know that I was able to adapt my nursing skills to work in a developing country.  My Malawian students and colleagues were also able to teach me a great deal about their culture and health care systems.

“The students I taught are now working in Government hospitals looking after Malawian people. They’re sharing the skills I taught them with the nursing students and Malawi colleagues working in their wards. I’ve been back to Malawi twice now and was very pleased to see the improvements in their health care system.   

“After volunteering for VSO I have a greater understanding of different cultures and global health care systems. I’m also much calmer and can cope better with challenging situations at work.  For any nurses thinking of volunteering, you have a lot to give so do apply now to VSO to share your skills with others in a developing country and make a difference.”    

Those applying for volunteering posts will be assessed and matched to the best placement for their skills and experience.  VSO's recruitment process normally takes between four and nine months.  Those wishing to volunteer are advised to start the process within 12 months of being ready to volunteer.    

VSO volunteers are provided with full training, flights, accommodation and an allowance to cover basic costs.  Unlike many UK-based volunteering organisations, VSO does not charge individuals to volunteer and its recruitment policy is based on matching the right professionals with the correct skills and qualities rather than on the ability to pay. 

The charity is holding a series of free events which interested healthcare professionals can attend to find out more about volunteering on;

  • 8 December, London
  • 17 January, London
  • 21 February, London

Full details can be found at  

For further information about healthcare volunteering, please visit

*Source – VSO Health Goal Strategy 2009-2014/UN 2007 MDG Update

Post Polio Syndrome Report

Scottish Government Logo

29th June 2011

Post Polio Syndrome has in recent years been recognised as a distinct clinical condition with agreed diagnostic criteria. Its essence is that those who had had polio go on to develop in later life new neurological difficulties that cannot be explained on the basis of the acute attack, ageing or another disease. Owing to its insidious development and the length of time between the initial infection and the presentation of symptoms, both patients and healthcare professionals may not be alert to the possibility of PPS as the explanation for the presenting symptoms.

The report helps to explain the condition and suggests ways of managing the symptoms.

Doing more with less: a South East (NHS) Education Forum Conversation

NES Logo

13th June 2011

Date: Friday 24 June 2011, 09:30 – 15:30.

Location: Scottish Health Service Centre, Edinburgh.

In a rapidly changing, complex and uncertain world, there is a growing realisation that the NHS workforce is heading towards the perfect storm in which key aspects of the system are all under strain simultaneously.

Faced with these circumstances, what are elements of an appropriate response?

Professor William Reid and colleagues in the SE (NHS) Education Forum Planning Team for this partnership event with SEAT (Derek Phillips, David Christie, David Lee, Janice Laing, Fiona Gailey and Andrew Lyon of the International Futures Forum) invite you to participate in this timely Forum conversation to explore useful responses to this challenge and focus on what to do next.

There is no charge to attend, however, spaces are limited and you must register.

To register for a place please go to and select Doing more with less from the list of conferences.

Immunisation Scotland – Protection for Everyone

Immunisation Banner

13th June 2011

Immunisation Scotland is a comprehensive on-line guide to immunisation and vaccines.

The site is aimed at anyone interested in finding out about immunisations for themselves or those they care for.

Users of the site can find out why immunisation is important, when to immunise, what vaccines are available and how they protect against serious diseases such as measles, mumps, whooping cough and polio.

The Participation Toolkit

Toolkit Cover

9th June 2011

Produced by the Scottish Health Council, The Participation Toolkit is a collection of 22 tried and tested tools for effective public engagement. It has been developed to support NHS staff in the delivery of their patient focus and public involvement (PFPI) activities.

The Toolkit helps in planning your engagement, gives practical tips and techniques, and advises how to write up a report and provide feedback to participants. It also includes links to key policies and checklists to ensure your activity meets ethical and accessibility guidelines.

Services for Neuromuscular Conditions: Ministerial Response to Strategic Reviews

Scottish Government Logo

17th March 2011

In fulfilment of a commitment given to the Muscular Dystrophy Campaign, the Government commissioned the Scottish Muscle Network to undertake a strategic review of the services available across Scotland for those living with neuromuscular conditions. That report has been complemented by the Mackie Report on access to neuromuscular care and social care in Scotland, produced by the Cross Party Group on Muscular Dystrophy.

The Government also made funding available to enable representatives of the Scottish Muscle Network to visit Denmark to look at aspects of services there that might inform the development of services in Scotland.

The Network has now produced a report on that visit. In parallel with these pieces of work, the Government also funded the Network to undertake a project designed to explore how Self Directed Support (SDS) could improve personalised care for people with neuromuscular conditions, and to develope resources to promote the uptake of SDS within local communities.

Explaining eHealth to Patients

eHealth Using Computers cover image

9th March 2011

As eHealth continues to delivery better, safer care to patients it becomes equally important to ensure that the public understand how eHealth impacts on the service they receive and the benefits it brings.

The Scottish Government has commissioned Health Rights Information Scotland (HRIS) to produce a public information leaflet and an animated film clip which looks at eHealth in simple images and plain language from a patient’s perspective, explaining complex information quickly and clearly. The information will shortly be available in different formats and languages to reach across the whole of Scottish society.

The information explains what eHealth is, how it benefits patients, how it benefits NHSS, the importance of safety and confidentiality of patient information and what rights patients have about their own information. Draft storyboards for the film clip, leaflet and info-graphics were user-tested among public focus groups and professional stakeholders with positive results.

The leaflet and animated clip are available from the HRIS website at here.

The information is being supplied to boards on CD.  Boards are expected to display the information on their websites alongside the other HRIS public information leaflets and supply to GP practices.

Note - the leaflet and film clip are not intended to replace the NHS Boards existing privacy notices or the HRIS leaflet How the NHS Protects your information.

For further information contact: Sheila McLachlan, Project Support Officer, Health Rights Information Scotland at

European Health Insurance Card (EHIC)

European Health Insurance Card logo

21st February 2011

The European Health Insurance Card (EHIC) allows you to access state-provided healthcare in all European Economic Area (EEA) countries and Switzerland at a reduced cost or sometimes free of charge.

Everyone who is resident in the UK should have one and carry it with them when travelling abroad. Remember to check your EHIC is still valid before you travel.

Applying for the card is free and it's valid for up to five years. For more information on how to apply or renew your card please visit the EHIC website

Maternal and Early Years website

Maternal and Early Years

27th January 2011

The Maternal and Early Years website is for everyone working in the early years workforce in Scotland.

It covers a wide breadth of information relevant to practitioners at all levels including Early Years Evidence Updates, Events and News. It brings together a wealth of up-to-date information, key resources and support.

You can also keep up to date with what’s new by signing up for the Early Years monthly newsletter.

Introducing Evidence into Practice

Evidence into Practice

21st December 2010

Evidence into Practice from NES Knowledge Service Group is a recent enhancement to The Knowledge Network. It provides tools and resources to support frontline NHSScotland clinicians and quality improvement leads in finding, sharing and using evidence to deliver the Scottish Government’s Healthcare Quality Strategy goals of Safe, Effective and Person-Centred care.

For more information contact

Proposed Public Records Bill – Implications for NHSS

Proposed Public Records Bill cover image

15th December 2010

A Scottish Government Bill to strengthen the transparency and accountability of public sector record keeping was introduced on 7 October 2010.

The Public Records (Scotland) Bill provides a framework for improvements in record keeping across the public sector, including NHSScotland, and takes account of existing NHSS guidance and best practice, such as the recently revised Records Management: Code of Practice.

Under the proposed legislation, NHSS and other public bodies will be required to produce and implement a records management plan to be approved by the Keeper of the Records of Scotland. The Keeper will also be given powers to scrutinise the implementation of these plans.

The Education, Lifelong Learning and Culture Committee leads progress on the Bill, currently at Stage 1. Follow progress of the Bill and access copies and supporting documents at the link here.

Scottish Good Practice Statement on ME-CFS

Scottish Good Practice Statement on ME-CFS cover image

22nd November 2010

The purpose of the Scottish Good Practice Statement is to provide general practitioners with guidance that can be used to assist with the differential diagnosis and clinical management of patients with ME-CFS.

Guidance documents can be accessed at the following link:

We need you to test our NHS Office Software

Bits and Bobs cover image

National Services Scotland are looking for NHS Staff from any Board to test at home a software product called NHSOffice.

The software has all of the major modules of a complete Office suite and we want 500 people to test the product at home and feedback on any issues they come across.

This product is a version of the commercially available Ability Office so we don't expect many installation problems and online support will be provided. You can download the product but if you want to be able to continue to use it after the trial period you need to register to have a disk sent out to you.

Please visit the Bits and Bobs website for more details.

Capita's Patient Choice Conference

Capita’s Patient Choice conference examines the government’s objectives for wholesale NHS reform; putting patients at the centre of care to ensure improved health outcomes, efficiency savings and a more clinically led NHS.

The new proposals signal a fundamental shift in power and accountability. It is therefore imperative that healthcare professionals and local authorities understand their new statutory duties and responsibilities to drive forward these changes.

Providing in-depth analysis on the key drivers to reform and methods of managing the transition period, the event will enable you to deliver truly patient-centered, high quality and efficient care in the years ahead.

Benefits of Attending:
  • Hear from the Department of Health on the implementation of the choice agenda
  • Learn about the new right to choice and the information to support it
  • Explore the new role of local authorities in agreeing health improvement budgets, linking health and social care together
  • Consider methods of engaging GPs in commissioning health budgets
  • Understand how to use specific interventions to achieve shared decision making, patient autonomy, informed consent and empowerment
  • Take part in a panel discussion examining the introduction of a competitive market into the NHS
  • Get to grips with how patients with long term conditions will be offered real choices about their care with the extension of the personal health budgets

Revised Records Management: NHS Code of Practice Now Available

The Scottish Government has published a revised Records Management: NHS Code of Practice. The code is intended to be a guide to the required standards of practice in the management of records for those who work within, or under contract, to NHS organisations in Scotland.

The code also:

  • Provides information on the general legal obligations that apply to NHS records.
  • Recommends best practice to assist in fulfilling these obligations.
  • Explains the requirement to select records for permanent preservation.
  • Addresses the issues raised by medical records incidents
  • Sets out recommended minimum periods for retention of NHS personal health records and administrative records
  • Replaces the following individual circulars:
    • CEL (2008) 28 Records Management: NHS Code of Practice(Scotland)
    • HDL (2006) 28 The management, retention and disposal of administrative records

We have also published seven Guidance Notes have also been published to supplement the updated Code of Practice and provide practical guidance for those working at operational level within the Boards.

The code and guidance notes can be viewed at the following links:

For further information contact Robert Bryden at

SCIMP Conference 2010

SCIMP Conference 2010 will provide delegates with the opportunity to listen, contribute and learn about real life developments and practical changes that can and will affect how we deliver care now and in the future.

Returning to our roots as a conference of and for enthusiasts we hope to inspire and challenge convention, catalyse innovation and help our delegates better understand and employ eHealth technologies in their workplaces.

Health Informatics Scotland 2010 Conference

The Health Informatics Scotland 2010 Conference, including the first NHS Scotland eHealth Awards co-presented by Scottish Government, is on 22-23rd September at the Scottish Science Centre, Glasgow.

This year includes many international speakers and a public information gallery designed to inform the visiting public about eHealth in Scotland.

Gulf War, treatment of veterans

From time to time, the Scottish Government is asked for advice on issues surrounding the treatment of veterans who served in the Gulf War.

Although the Scottish Government is not responsible for the provision of advice on treatments for illness or conditions associated with the Gulf War we are happy to point people in the right direction.

Anyone seeking assistance in this area should contact the Ministry of Defence at:

Veterans Policy Unit,
Level 7,
Zone H,
MOD Main Building,
Helpline: 0800 169 4495.

Or for information about Ministry of Defence's wider commitment to the Health and Safety of its employees access the web site at

The Management Steering Group (MSG)

The Management Steering Group (MSG) is a joint NHS Employer/Scottish Government Health Directorates body which was set up to discuss Strategic Service and consequential Workforce issues. It also forms and leads the 'Management Side' of any bi-lateral or multi-lateral discussions on Pay, Terms and Conditions, both in Scotland and across the UK. This notification announces the launch of the new MSG website, which can be found at

The website aims to?

  • Inform NHS Scotland staff about the range of activities that MSG is involved in.
  • Keep NHS Scotland staff up to date with the latest news on Workforce issues in Scotland, with a particular emphasis on Pay, Terms and Conditions.
  • Provide a resource and reference facility to NHS staff on Pay and TCS.
  • Provide easy access to all the directions and guidance issued by the Scottish Government Health Directorates and NHS Scotland.

We hope that you find this site a valuable addition to NHS Scotland's existing 'on line' presence and users can use the feedback form on the web site’s home page to comment on both what you like about the site and how we can improve it to make it as useful as possible to you.

militarycivilianhealthawards website
Military and Civilian Health Partnership Awards 2010

The military and Civilian Health Partnership Awards 2010 were launched on Thursday 27 May by Scotland’s Minister for Public Health and Sport Shona Robison.

The awards recognise the people, projects and initiatives from the Defence Medical Services, NHS, private and voluntary sectors that provide our serving and former military personnel with the very best healthcare and health service.

So if you are involved in the delivery of healthcare and health services to the Armed Forces (including the Reserves), their dependents or Service veterans, or know someone who does, now is the time to recognise them.

Closing date for nominations is 9 July 2010.

For Further information visit the Military and Civilian Health Partnership Awards website.

clear website
CLEAR: Clinical enquiry and response service

CLEAR is an online clinical enquiry service, providing NHS Scotland health care professionals with summarised evidence in response to aetiology, diagnosis, prognosis and treatment queries about patient care.

Using high quality evidence based information resources CLEAR formulates a specific response to a question by summarising known knowledge and recommendations on the topic. Responses are published online and categorised into clinical areas, accessible to the enquirer and a wider audience.

The service is a pilot project which will run from October 2009 until October 2010 and during this time an evaluation of the service will be conducted which will seek to identify the impact of the CLEAR summaries on practice and knowledge along with the perceived need for the continuation of the service.

The service operates in partnership with NHS24, the Medicines Information Service and the Health Management Library and Information Service. Questions which would be better answered by one of these existing enquiry channels are forwarded to the relevant partner and are dealt with under their existing processes.

To pose a question you simply need an Athens username and password which will allow you to log in to the site and complete the online question form. If you don’t already have a username and password you can register for one at:

Why should you use CLEAR?

  • Save time by receiving a summary of clinical evidence on a topic
  • Get quick and easy access to evidence based recommendations which you can use to inform your clinical practice
  • Learn from previous answers by searching an online database of clinical queries and answers

If you have a clinical question why not see if you can get a CLEAR response?


Good Corporate Citizenship Assessment Model

The Good Corporate Citizenship Assessment Model Scotland website provides practical advice for all NHSScotland organisations on how to coordinate and further progress their contributions to sustainable development.

This is done through a series of questions relating to all aspects of their organisation from travel through buildings to community engagement.

The website also contains extensive support and background information. All boards will be registered with and using the self-assessment tool by the end of June 2010.

CEL 14 (2010) (PDF) The launch of the Good Corporate Citizenship Assessment Model for NHSScotland.

Requested Allocation of a Deceased Donor Organ

The document provides advice about the circumstances in which a request for an allocation of a deceased donor organ to a close relative or friend, could be considered in exceptional circumstances and when the needs of other patients should take precedence over that request for the allocation.

This document has been developed by all 4 UK health administrations together with the Human Tissue Authority (HTA) and NHS Blood and Transplant (NHSBT).

My Travel Plan
Promote more sustainable transport choices through the creation and implementation of Travel Plans.

Find inspiration on how organisations have developed and implemented their Travel Plans and learn from their successes on

Join our discussion forum, where you can join our community of individuals involved in travel planning across Scotland and share your travel planning aims and experiences.

The forum can also be used to announce related events and new initiatives. The website also includes travel plan FAQ’s and useful travel planning tools and resources.

Vulnerable Families Website

This vulnerable families site has been set up to support the vulnerable families pathway project. This multi-agency project is being led by NHS QIS on behalf of the Scottish Government and we are working with colleagues in other organisations such as social work, local authority, voluntary organisations, education etc. A draft framework has been developed which will aim to ensure that vulnerable children (from conception to age 3) and families in all parts of Scotland receive equity of support that is proportionate, effective and timely.

The consultation on the draft framework is from Monday 8th March - Friday 11th June.

Managing Sleep Problems in Cancer Patients

Part of the Behavioural Sleep Medicine Programme, please have a look at the SleepCentreFlyer.pdf.

First Scottish ATLS reverification course to be held in Dundee - places now available

We are pleased to offer places on the first Advanced Trauma Life Support (ATLS) Reverification Course to be held in Scotland, on Saturday 20th February 2010 (8am-6pm) in the Clinical Skills Centre at Ninewells Hospital in Dundee.

There will be 12 places for doctors who practise in key trauma-related specialities (anaesthetics, emergency medicine, surgical specialties, and rural primary care) and who have successfully completed an ATLS provider course during the 4.5 years before the date of the Reverification Course.

Doctors of the necessary seniority (ST4 and above) who demonstrate a sound knowledge base and teaching potential during a Reverification Course may be considered for further training to become ATLS instructors.

For further information and to request a booking form please visit the Advanced Trauma Life Support (ATLS) website

Swine Flu information
Swine Flu (H1N1) Information

Click on the following links for the latest information about Swine Flu (H1N1) from NHS24, SGHD and HPS:

If you have swine flu symptoms, call your GP during normal working hours, or NHS 24 on 08454 24 24 24 when your GP practice is closed.

Clinical Portal Programme Established

A Clinical Portal Programme is being established to provide strategic direction and leadership to the development and delivery of portal capabilities across NHS Scotland. The programme will work closely with key stakeholders and will encourage consortia of Health Boards to take the lead in the delivery of essential components.

A Clinical Portal Programme Board, made up of influential leaders from across NHS Scotland and the Scottish Government, will direct the Programme. The Board will be initially Chaired by Derek Feeley, Director of Healthcare Policy and Strategy at the Scottish Government.

Julie Falconer, has been appointed Programme Manager. Julie is currently Programme Manager for CHI, and will also continue in this role. Cathy Kelly, currently an eHealth Clinical Lead, has been appointed as Senior Clinician on the Board and Gerald McLafferty will be Enterprise Architect. Further details of the Board’s membership will be announced in due course.

A clinical portal is an electronic window that will allow clinicians to see information about a patient in a ‘virtual’ electronic record derived from various databases. Easier access to this information will help to improve care and patients can be reassured that staff have the necessary information to manage their care safely.

Further information about the clinical portal can be found here.

Developing an NHSScotland Healthcare Quality Strategy

Share your views on the NHSScotland Healthcare Quality Strategy draft proposals and help shape NHSScotland’s approach to delivering world-leading healthcare services at two staff consultation events. Register for the events before 9th October.

Please find attached pdf flyer

Scottish Audit of Inter Hospital Transfers of Acutely Ill Adults

The Scottish Government Health department and the Scottish Ambulance Service commissioned this audit to identify the number of acutely ill adults being transferred between hospitals. The audit was carried out over a 20 week period between November 2007 and March 2008. It has taken a long time to process the data and write the final report with over 3000 completed audit forms being analysed.

Please find attached a pdf version IHT amended version.pdf

Scottish Health Awards 2009

The Scottish Health Awards provide recognition to staff in NHSScotland and those working in health services who are prepared to go the extra mile. The 17 Awards will recognise and reward Scotland’s most committed and caring NHS workers.

The 2009 Scottish Health Awards will be held at the Corn Exchange, Edinburgh on 11 November. There is a category for every NHS worker and the areas they work in. No matter what their title, or where they are based, if they’ve made a difference, we want to know.

Further details and information on how to nominate

The closing date for nomination is 5pm on 7 September 2009.

Better Heart Disease And Stroke Care Action Plan

Better Health, Better Care confirmed Coronary Heart Disease (CHD) and stroke would continue as national clinical priorities for NHS Scotland and committed to revising the 2004 CHD and Stroke Strategy to bring it into line with the approach set out in Better Health, Better Care. Consultation and stakeholder engagement have had a strong influence in shaping both the content and recommendations in the final document, Better Heart Disease and Stroke Care Action Plan, published today, 29 June 2009, by the Cabinet Secretary for Health and Wellbeing.
You can access the Action Plan through .

Tissue Viability Online

This website gives easy access to practical tools, advice and educational support. Developed as part of an integrated programme sponsored by the Scottish Government, this new resource will help you and your team work more effectively. Together we can improve care and prevent pressure ulcers in Scotland.

Better Diabetes Care Consultation

We need your help to develop our revised Action Plan for diabetes care. Our first Diabetes Action Plan, published in June 2006, set out an ambitious programme designed to bring real benefits for people in Scotland living with the disease. Our New Action Plan will need to build on these successes and set out how we can maintain and improve diabetes services, while also taking account of the growing number of people living with diabetes. We have published Better Diabetes Care, A Consultation Document, and would like to invite you to give us your ideas, views and aspirations for improving diabetes care in Scotland. We intend to draw on your feedback to produce a new Diabetes Action Plan which we’ll publish before the end of this year. The consultation will run until 22 August.

Military And Civilian Health Partnership Awards 2009 Launch

The Military and Civilian Health Partnership Awards 2009 were launched on 14 May by Scotland’s Minister for Public Health and Sport Shona Robison and the UK Defence Secretary John Hutton.

New eHealth Toolkit Points The Way For Clinicians

eHealth will have a significant impact on the way clinicians work. To help get the best out of this, an Clinical eHealth Toolkit has now been launched. This is a practical toolkit to support all clinical champions in taking forward engagement in eHealth and progressing local eHealth programmes.
The toolkit draws together the collective experiences and insights of eHealth Leads so that they can be shared across the clinical and eHealth community. The indicators of success are:

  • Leadership and Engagement: get together, clarify roles, be known and building influence, and promote the benefits.
  • eHealth Tools: know what you’ve got, learn from others, design for clinical benefits and create easy wins.
  • eHealth Skills: know what skills are needed, get eHealth on the education agenda, make the most of what is there and use champions.
  • Knowledge Management: identify what questions need answers and what information is needed, know what tools and resources exist, maximise the use of knowledge and exploit electronic information.
To get the best out of the Toolkit users are advised to:
  • Share it with clinical and eHealth colleagues to support clinical engagement in eHealth.
  • Use the indicators for success to progress local and national eHealth programmes.
  • Work together to share examples of good practice and learn from each others’ experience.
Log onto the eHealth website at

No Delays Scotland

No Delays Scotland is a web-based library of service improvement tools, case studies, and resources tailored to assist NHSScotland Staff in delivering service improvement and redesign and more specifically delivering the 18-week patient pathway. This service improvement toolkit is free to NHS Boards and can be accessed online at The toolkit is supported by the Improvement and Support Team's 18 week Service Redesign and Transformation programme.

Fight Cervical Cancer

The Human Papilloma Virus (HPV) immunisation programme is a major breakthrough in tackling cancer. The new HPV vaccine helps protect against two types of HPV, which are the most common causes of cervical cancer. A number of personal stories can be viewed on the fight cervical cancer website. The website also includes information about the HPV virus and cervical cancer, eligibility information and information leaflets on the HPV immunisation programme.

If you are eligible for the vaccine and have left school visit the website to find out how your local NHS region are delivering the vaccine. The videos on the website can also be viewed on the campaign’s cervical cancer and HPV YouTube channel

National Services Division

National Services Division is responsible for commissioning and performance managing National Screening Programmes, Specialist Clinical Services and National Managed Clinical Networks on behalf of NHS Scotland.

The division co-ordinates a range of cancer screening programmes and pregnancy and newborn screening programmes across Scotland.

Health Rights Information Scotland (HRIS)

Health Rights Information Scotland (HRIS) is a project based in Consumer Focus Scotland (formerly Scottish Consumer Council) and funded by the Scottish Government Health Directorates.

We produce information for patients about their health rights, about how to use NHS services, and about what to expect from the NHS in Scotland. This information is provided to all NHS boards for use throughout the health service.
HRIS information is available in a number of translated and alternative formats (including easy read, audio and British Sign Language) from our website:

We can also provide advice to organisations which develop information for patients. For more information about our work contact:

Zero Tolerance to Non Hand Hygiene Compliance

The Cabinet Secretary for Health & Well Being announced that a zero tolerance approach to non-compliance with hand hygiene standards is to be adopted across the healthcare setting. The purpose of this letter is to set out the requirements of NHS Board Chief Executives in ensuring complete clarity at local level on the respective roles and responsibilities of healthcare workers in delivering this approach.

NHS Scotland Staff Survey

Over 58,000 (37%) employees from all NHS Boards and Special NHS Boards across Scotland responded to the biannual national survey which was sent out in October and November 2008.

The national staff survey, focuses on how staff are managed and feel they are managed and invites employees to share their views and experiences of working for the NHS.

The Beatson West of Scotland Cancer Centre (BWoSCC)

The Beatson West of Scotland Cancer Centre's (BWoSCC) new website has just been launched and includes an interactive tour of the centre as well as important information for patients, relatives and visitors. The BWoSCC provides all the radiotherapy, and much of the chemotherapy, for patients with cancer in Scotland’s west. We offer our service and care to 60% of Scotland’s population – 2.8 million people.

Healthy Living Award
All over Scotland the appetite for healthy food is increasing and catering establishments need to be ready to meet that demand. That’s where we can help.

The healthyliving award is a brilliant way to help businesses and keep customers healthier and happier.

Catering businesses are rewarded for working hard to fill their menus with healthier food and customers have a simple way of being sure they are eating for health .

Vocation, vocation, vocation!
Show us real passion for healthcare, and we’ll show you one of the future leaders of NHS Scotland.


Our two-year graduate training scheme takes you to the heart of healthcare management. From day one you’ll be learning on the job, working in various management roles alongside some of our best clinical and non-clinical professionals.

In return you’ll get a competitive salary and the chance to study for a Master’s qualification. On completing the programme you’ll have a guaranteed job for 12 months. After that there’s no limit for the most talented and ambitious.

Check out:

Website opens for applications on November 1st 2008
Closing date, January 2009

NHS Shared Learning is Live!
NHS Shared Learning (NSL) is a freely available online service developed by NHS Education for Scotland (NES) to enable NHS staff and partners to access, create, share and re-use learning resources across NHS Boards and partner organisations. NSL also supports downloading of re-usable learning resources into local Virtual Learning Environments or Learning Management Systems for customisation and reuse (when permitted) within new courses.

NHS Shared Learning consist of the following services:

  • Search and Browse resources
  • Create, package and contribute resources
Download the e-flyer.

£1million for new Mobile Data Protection Standard The Scottish Government takes the security of patient information very seriously. The eHealth Directorate has been working with Health Boards to agree a new standard for the handling of mobile data, such as that held on laptops and memory sticks. That standard has now been launched (CEL45 (2008)).
The Scottish Government will make £1m available to Health Boards in this financial year to help with the implementation of the new standard.
The standard - produced in consultation with NHS Board IT and security experts - outlines the minimum measures for the protection of mobile data in NHSScotland. It is primarily targeted at laptops and USB memory sticks, however the controls are equally applicable to other mobile data devices such as PDAs, Blackberries, and removable media.
This new standard supplements the NHS Scotland Information Security Policy and Standards ( NHS HDL (2006) 41).

Living and Dying Well Palliative and end of life care are integral aspects of the care delivered by any health or social care professional to those living with and dying from any advanced, progressive or incurable condition. Palliative care is not just about care in the last months, days and hours of a person's life, but about ensuring quality of life for both patients and families at every stage of the disease process from diagnosis onwards. A palliative care approach should be used as appropriate alongside active disease management from an early stage in the disease process. Palliative care focuses on the person, not the disease, and applies a holistic approach to meeting the physical, practical, functional, social, emotional and spiritual needs of patients and carers facing progressive illness and bereavement.

Improvement & Support Team A new link is now available which provides direct access to our Continuous Improvement Toolkits bypassing ATHENS. An ATHENS authentication password is no longer required. The link to the toolkits can now be found in the SHOW website quick links Publications section or by going to our Improvement & Support Team website where it is available in the Related Topics section within the Delivery Improvement page. The link to our Improvement & Support Team website can be found in the quick links section within the SHOW website

Anaesthetic Review The report of the independent external clinical review of anaesthetic services at the Vale Of Leven Hospital was published on Friday 15 August. The Review was chaired by Professor Christopher Dodds, Royal College of Anaesthetists

Scottish Patient Safety Alliance The Scottish Patient Safety Alliance brings together the NHS, The Scottish Government, professional bodies, patient representatives and the Institute of Healthcare Improvement. In the Alliance’s first programme of work hospitals across Scotland are taking part in the Scottish Patient Safety Programme. This programme takes a practical approach and supports frontline staff to make changes in practice. The Programme recognises the complexities involved in delivering modern healthcare and has been designed to standardise approaches to come.

Better Coronary Heart Disease and Stroke Care, A Consultation Document Our Action Plan Better Health, Better Care, launched in December 2007, confirmed that we wanted Coronary Heart Disease (CHD) and stroke to continue as one of the national clinical priorities for NHSScotland. We also promised that the CHD and Stroke Strategy, which was first published in 2002 and updated in 2004, would be refreshed to bring fresh focus to what is needed to further reduce the morbidity and mortality associated with CHD and stroke. This consultation seeks to gather a range of views on how we can further improve services and make them more responsive to patient needs and wishes. We will then draw on these to produce an action plan that will form the core of the revised strategy, which we’ll publish before the end of this year. The consultation, Better Coronary Heart Disease and Stroke Care, starts today, Thursday 31 July at 12.00pm and will run until 24 October.

Revised NHS Code Of Practice On Health Records Now Available The NHS Code of Practice on Health Records is a guide to the standards of practice in the management of records for NHS organisations in Scotland. The guidance aims to establish, as part of the wider information governance framework, records management best practice regarding the creation, use, storage, management and disposal of NHS records. The guidance also:

  • Provides information on the general legal obligations that apply to NHS records.
  • Recommends best practice to assist in fulfilling these obligations.
  • Explains the requirement to select records for permanent preservation.
  • Sets out recommended minimumperiods for retention of NHS personal health records.
  • indicates where further information on records management may be found.

The guide was drafted in collaboration with a working group representing the Scottish Government Health Directorate, Scottish NHS archivists, NHS Health Records Managers, patient groups and GP Practices. The draft was informed by a public consultation in 2005 and updated and issued for consultation in the autumn of 2007. 

This is an overarching code of practice and incorporates references and links to previously published guidance, such as NHS HDL (2006) 28 Management, Retention and Disposal of Administrative Records. The Code of Practice can be accessed at the following link:

eHealth Strategy 2008 – 2011 launched The eHealth Strategy for 2008 – 2011 was formally launched by Nicola Sturgeon at this year’s NHS Scotland Event. The vision for eHealth supports the goals as set out in the Better Health Better Care Action Plan. This is about exploiting the power of electronic information to help ensure that patients get the right care, involving the right clinicians, at the right time, to deliver the right outcomes. It is therefore as much about transforming traditional processes as it is about technology. Ms Sturgeon said: “Building for the future means an investment in new technology. Our eHealth Strategy demonstrates how we intend to harness the opportunities of new technology to enhance patient care. “Over the next three years this will allow us to build the platform for an electronic patient record that will support the patient and improve their experience of care throughout their healthcare journey.” Download the Strategy here eHealth Strategy 2008 Further information will be published in a range of more detailed papers, including a Technical Plan, a Programme Plan and a Finance Strategy, in the coming months.

National Drugs Strategy On 29 May 2008 the Scottish Government published its new national drugs strategy 'The Road to Recovery: A New Approach to Tackling Scotland's Drug Problem'. The strategy - the first in almost a decade - is based on consensus and evidence, including a number of expert reports. Central to the strategy is the principle of recovery. Recovery means that, more than just reducing risk and harm, services should help people to move on, towards a drug-free life, as active and contributing members of society. Other key priorities of the strategy are better prevention of drug use, with improved life chances for children and young people; communities that are safer and stronger places to live and work; ensuring children affected by parental substance misuse are safer; and improving the effectiveness of delivery.

Military & Civilian Health Partnership Awards 2008 The search is on. We are looking for the people, projects and initiatives from the NHS, Defence Medical Services, private and voluntary sectors that provide our serving and former military personnel with the very best healthcare and health service. Now is the time to recognise them. The Military and Civilian Health Partnership Awards are new awards for 2008 which aim to recognise the partnership between members of the Defence Medical Services and civilian healthcare professionals, providing care for service personnel, veterans and their dependents. For more information and to nominate yourself or your team, visit or call the Awards Helpline on 020 7807 8125

Happy Birthday NHS Scotland The first web-based history of the NHS in Scotland is now available as part of the 60th anniversary celebrations. It features stories from staff and patients, a quiz to test your knowledge, audio and video clips… and even the first recorded NHS joke. All with an interactive timeline starting from the state-funded, comprehensive health service for the Highlands and Islands - 35 years before the NHS.

18 Weeks Referral to Treatment (RTT) is an ambitious programme setting new standards in the quality of care provided by NHSScotland. From December 2011 the new standard will be in place and 18 weeks will become the maximum wait from referral to treatment.

Better Health, Better Care logo Better Health, Better Care sets out a clear vision for the NHS in Scotland. It outlines the actions we will take to improve health, tackle health inequalities and enhance the quality of our healthcare services.

Evolving Practice contains real-life examples of Scotland's commitment to improving health services through involving patients and the public.

Telehealth logo The Scottish Centre for Telehealth provides a centre of expertise to define and disseminate best practice and develop inter-operable standards, protocols and processes to support telehealth solutions.

Making choices Keeping safe
is an inter-agency document outlining policy and practice guidelines on relationships and sexual wellbeing when working with people with learning disabilities in Lothian.

EU Health Portal logo
Health-EU Portal

The European Commission has recently launched the EU public health portal as a single point of reference for reliable and easily accessible information on a wide range of health-related topics for citizens, patients, health professionals, stakeholders and policy-makers.

beardmore logo
Beardmore Hotel & Conference Centre

Keeping it in the family! The first NHS-owned hotel and conference centre – the Beardmore - is formalising its status as the public sector venue of choice, giving colleagues value for money for business and pleasure.

The Beardmore Hotel and Conference Centre, part of the NHS National Waiting Times Centre, has introduced special rates for NHS colleagues booking bedrooms or conferences, for business or for leisure (subject to availability). And the news is getting better. We are also introducing a range of new facilities to give you more choice when planning your event, including:

  • video conferencing
  • electronic polling equipment
  • informal meeting area
  • new conference room with increased cabaret capacity.

To receive a brochure, book, or get in touch with our award-winning Events team, call 0141 951 6000, email or visit

hand campaign logo
National Hand Hygiene Campaign

On 15th January a national hand hygiene campaign will be launched across Scotland aimed at reducing avoidable illness amongst staff, patients and the general public. It will consist of two major elements;

  • a public media campaign, involving Press and TV adverts which will run until the end of February 2007 and,
  • a specific NHS Campaign to raise awareness of Hand Hygiene within NHS Healthcare settings, targeting NHS Scotland staff, patients and visitors. This campaign will continue until at least March 2008

As well as the TV and press campaign, a website has also been developed which provides further information on Hand Hygiene as well as useful links to other websites. This website will evolve over the course of the next year and will be used by both members of the public and NHS Staff. The address is

Paediatric Telemedicine
19th January 2009

The Paediatric Telemedicine project was set up to provide rapid diagnosis of children with cardiac or surgical problems at a distant centre. With funding from the Scottish Government Health Directorate's mobile video conferencing units were installed in 10 sites throughout Scotland along with a video conferencing room at the Royal Hospital for Sick Children in Glasgow.

The final project report details the success in meeting the initial project objectives and examines the variety of other uses made of the service. These include the use of telemedicine to support Child Psychiatry, the broadcast of education meetings, clinical networks, multi-disciplinary case conferences, out-patient appointments and 'Babycam'.