| ROLE OF THE HEALTH SERVICE OMBUDSMAN |
· The Ombudsman's Jurisdiction
· Professional Advisers
· Who may complain to the Ombudsman?
· When may a complaint be referred to the Ombudsman?
· What may the Ombudsman investigate?
· The Ombudsman's Initial Investigation
· Good Practice for Primary Care Trusts and Island Health Boards[Section 1] [Section 2] [Section 3] [Section 4] [Section 5]