Section:
Local Resolution
Independent Review
Role of the Health Service Ombudsman
Role of the Mental Welfare Commission
Useful Information
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Subsection:
Introduction
Appointment of Conveners
The Role of the Convener
The Convener's Office
Action by the Convener
Consultation with Independent Lay Chair
Clinical Complaints
Decisions of the Convener
Terms of Reference
Establishing a Panel
Appointment of Panel Members
Role of Clinical Assessors
Role of Independent Lay Panel Chairman
Administrative Support
The Panel's Remit
Conduct of Panel
Concluding the Investigation
Panel's Report
Report Structure
Report Circulation
Completion of the Complaints Procedure
Administrative Support Fees and Expenses
Panel Members
Convening - A Summary
Independent Review - A Summary
Target Timescales - A Summary
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Annex 2A - Checklist for Convener's Office
Annex 2B - Role of the Clinical Adviser at Convening Stage
Annex 2C - Role of Ind. Lay Chairman & Third Panel Member
Annex 2D - The Role of the Clinical Assessor
Annex 2E - Checklist for Panel Reports
Annex 2F - Report Structure
Panel Members
2.44 Panel members, including conveners, will be eligible to receive travel expenses and subsistence and loss of earnings allowances.
[Section 1]
[Section 2]
[Section 3]
[Section 4]
[Section 5]